What are the opening hours of the festival office?
May 27, 1:30 – 7:00pm
May 28 to June 01, 9:30am – 5:30pm
Contact: info@freiburger-filmforum.de // Tel.: +49 (0)761- 459800-11
How can I buy a single ticket for an on-site event?
On each event page you can find a Ticket-Button. Click on an event, the Ticket-Button will lead to our ticketing-system. Pick a seat and click “Kaufen”, in the next step choose price option (regular/reduced) and payment method, accept AGB and click “Kaufen”. The ticket will be sent via e-mail.
How can I buy a Full Festival Pass?
Full Festival Pass can be ordered via the form on the tickets page.
Bank transfer details will be emailed to you once your ticket order has been received. Access to the online portal will be emailed to you prior to the start of the festival.
To whom do the reduced prices apply?
Reduced prices apply for students and persons of low-income (Bürgergeld recipients, Freiburg-Pass).
I have a Full Festival Pass. Where can I pick it up?
Festival passes can be picked up in the festival office at the Kommunles Kino. Festival office hours: May 27, 1:30 – 7:30pm / May 28 to June 1, 9:30am – 5:30pm
I have a Full Festival Pass. How can I make a seat reservation?
With a festival pass, you have access to all on-site events and can reserve a seat in advance. Please book a ticket only if you are certain you will attend the specific event.
On each event page you can find a Ticket-Button. Click on an event, the Ticket-Button will lead to our ticketing-system. Pick a seat and click “Kaufen”, in the next step choose price option “Visitors with Festival Pass” for 0 Euro and any payment method (exept Cinecard), accept AGBs and click “Kaufen”. The ticket will be sent via e-mail.
Please bring both your festival pass and your seat booking with you to the entrance.
All tickets for an on-site event are sold out online. Is there still a chance to get a place?
If all tickets for an event are sold out online, please try at our box office in the cinema. Often there is a remaining ticket contingent.
Where can I get access to the live-streams?
The link can be found in the menu on the left. The live-streams will be available free of charge and without geo-restrictions and will be screened via YouTube.
How can I buy an Online Festival Pass?
Online Festival Pass can be ordered via the form on the tickets page.
Bank transfer details will be emailed to you once your ticket order has been received. Access to the online portal will be emailed to you prior to the start of the festival.
How can I participate in a Q&A online?
Online guests can follow the Q&As in the live-stream on YouTube and ask questions there.
I’m facing a problem with online ticket purchase or live stream. What can I do?
Please contact us via students@freiburger-filmforum.de // Tel. +49 761 459800-12
In many cases deleting your cache can solve the problem.